Collection and Use of Information
Collection of Personal Information
We may collect personal information, including contact information (such as a name, email address, home address, billing information, credit card and payment information, or country of residence) from Users.
Additionally, the Website allows Users to optionally post information, including comments on the Website’s content and answers to questions posed by other Users or us. By design, this information is stored on the Website and publicly accessible.
You may request that we delete all personal information provided to us at any time by contacting us at firstname.lastname@example.org. Upon receipt of such a request, we will remove all personal information within a reasonable time. Notwithstanding the foregoing, you understand and agree that your personal information may remain in backup or archive files.
Use of Personal Information
We may use the collected personal information from you in the following ways:
(a) We may use your personal information in order to respond to your inquiries or requests for information, or to follow-up on such requests at a later date.
(b) We may use your personal information to deliver products or services at your request, including without limitation, products ordered from the Website.
(c) We may use your personal information in connection with any payments made by you to Flect including payments for products ordered from the Website.
(e) We may use your personal information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend us or other third parties against error, negligence, breach of contract, theft, fraud and other illegal or harmful activity, to comply with our audit and security requirements, and to audit compliance with our corporate policies, procedures, legal and contractual obligations.
Disclosure of Personal Information
We will not sell, rent, loan or give away your personally identifiable information to third parties without your prior written permission, unless required to do so by law or where we believe such action is necessary in order to protect or defend us or other third parties against error, negligence, breach of contract, theft, fraud and other illegal or harmful activity, to comply with our audit and security requirements, and to audit compliance with our corporate policies, procedures, legal and contractual obligations.
All information made available to us may be made available to our contractors and consultants, and professional advisors (such as attorneys or accountants), but only to the extent necessary for them to perform services on our behalf, and only under a duty of confidentiality. This includes supplying billing information including credit card numbers to complete payments to Flect that have been authorized by you. Additionally, information may be passed on to a third party in the event of a transfer of ownership of our company.
All Users should be aware, however, that when they voluntarily display or distribute personal information by posting such information to public areas of the Website, that information can be collected and used by others. This may result in unsolicited messages or other contact from third parties for which Flect is not responsible. We do not actively monitor the public areas of the Website and you are encouraged to exercise caution when providing personal information in public areas of this Website.
Collection and Use of Non-Personally Identifiable Usage Information
When you visit our Website, we gather certain anonymous information based upon your interactions with the Website that is aggregated with anonymous information from other Users to provide summary reports of the Website usage. This anonymous information is used to do internal research on our Users’ demographics, interests, and behavior to better understand, protect and serve Users in general. This information may include, but is not limited to:
(a) the Universal Resource Locator, or web address (“URL”) that a User has just come from (whether this URL is on our Website or not); (b)the URL a User goes to next (whether this URL is on our Website or not);
(c) browser type and operating system;
(d) IP Address of the machine (browser/ proxy);
(e) requested pages; and
(f) date and time of the page requests. In order to provide our Users with a more relevant web service, we also collect User identified usage activity data to better understand the interests and needs of our User community. This information cannot be used to identify or contact you.
We use “cookies” in connection with the Website to help us identify you, to enhance your interactions with the Website, and to enable certain aspects of the Website. For example, cookies enable us to serve secure and/or customized pages to our Users without asking them to sign in repeatedly. Cookies give Users a special, random identifier that is a small text file, which is stored on the hard drive of a User’s computer. Cookies can be deleted or disabled at any time, however, deleting or disabling cookies may prevent or impede your access to the Website.
We may use third-party advertising companies to serve ads when you visit the Website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other web sites in order to provide advertisements about goods and services of interest to you. You acknowledge that we do not monitor or control the information collection or privacy practices of any third parties, and are not responsible for their practices or the content of their web sites, including their use of any information (such as IP number, browser type, or operating system) collected when visitors or Users “click through” links to their sites or view advertisements served by them. Even though certain information collected by such third parties might not identify you personally, we strongly encourage you to become familiar with their privacy practices, and to contact such third parties if you have any questions about their respective privacy policies.
Credit Card Security
Credit card transactions are processed by a third-party financial institution which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
Website Use By Minors
CHILDREN UNDER THE AGE OF 13 ARE NOT PERMITTED TO USE THIS WEBSITE and we do not knowingly or specifically collect information about children. We strongly recommend that children between the ages of 13 and 18 ask for their parent’s or guardian’s permission before viewing our Website.
Safeguarding Information Submitted to the Website
We take security seriously and we take all reasonable precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our servers, will be free from unauthorized access by third parties.
Limitation of Liability
WHILE WE HAVE UNDERTAKEN ALL REASONABLE EFFORTS TO PROTECT YOUR INFORMATION, WE CANNOT AND DO NOT WARRANT THAT NO LOSS, MISUSE, ALTERATION OR THE LIKE WILL OCCUR WHEN YOU ARE USING THE WEBSITE NOR CAN WE ACCEPT ANY RESPONSIBILITY OR LIABILITY IN CASE OF ANY SUCH LOSS, MISUSE, ALTERATION OR THE LIKE.
We strongly believe in respecting the privacy of all our Users. To ensure that we meet the highest standards in protecting your Privacy, we will update this statement if and when it is necessary. Please check back often to read our updated statement. If you have any questions regarding this statement, please contact us by using the feedback form or by sending an email to email@example.com.